Surrey residents queue for bottled water after waking up to empty taps

There was chaos in Surrey this morning as hundreds of families woke up to very low water pressure or no water at all due to ‘technical issues’ at Thames Water’s Netley Mill Water Treatment Works a day after a drought was officially declared.

People were pictured in long, snaking queues for bottled water in the Cranleigh Village Way car park this morning but retired Chelsea and England left-back Graeme Le Saux, who lives in Cranleigh, said the station had already run out by the time he arrived.

The affected postcodes are GU5, GU6, RH4, RH5 and RH12 – among other places this covers Cranleigh and Dorking, where Thames Water says a second bottled water station has now opened.

The company urged residents to only use the water for essential activities including drinking, cooking and washing and reminded residents to be considerate and only take what they needed. 

It comes as drought was officially declared in eight areas of southern and central England yesterday, and several grasslands have…


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