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Baltimore will turn 911 into more than just an emergency number

Baltimore is rethinking what it means to call 911, and who responds. Callers who don't need police will get help finding social services and healthcare before they actually fall into crisis.

July 27, 2026 World NPR

Baltimore is rethinking what it means to call 911, and who responds. Callers who don't need police will get help finding social services and healthcare before they actually fall into crisis.

Baltimore is rethinking what it means to call 911, and who responds. Callers who don’t need police will get help finding social services and healthcare before they actually fall into crisis.

This story was indexed from the original publisher. Read at NPR

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