FIJ
Kyrian Nneji, an Information Technology (IT) specialist in Rivers State, transferred N2 million from his Access Bank account on February 2, 2023, but the recipient’s account was never credited.
While detailing the incident, Nneji told FIJ he sent the money at the peak of the recent cash crunch to his childhood friend who owns a point of sale (PoS) business in the state.
“Deposits and withdrawals were overwhelming him. A friendly agreement was reached when we spoke, and I sent the money to his Baxi PoS wallet. POS charges at that point were high. The agreement was that I could get 40 percent from the commission generated,” said Nneji.
“Now, I lost out in the business profits and still don’t know where my money is. The money has really put me into debt and embarrassment.”
When he first reported the issue at an Access Bank branch, a customer care representative told him the money would be reversed within 14 working days.
Nneji got a notification that the transaction was successful, but his friend didn’t receive a credit alert.
