Guaranty Trust Bank on Saturday apologised to its customers in response to the frustration that trailed a recent update of the GTWorld mobile banking app.
Customers of GTBank had on Friday expressed disappointment about the use of the bank’s mobile app amid disruption in the bank’s digital operations.
The development occurred after the bank announced an app update which was expected to bring improvements and new features to the bank’s mobile transactions but resulted in login issues and related difficulties for customers.
In an email message to customers on Saturday, the bank apologized for the inconvenience caused by the operations of the new GTWorld app.
The bank also assured customers that its technical team is working tirelessly to rectify the situation and restore full functionality to the app.
“We are aware that as a result of the recent update we initiated on the GTWorld Mobile Banking App, you have been unable to log in to the App.
“First, we would…
