The Nigerian Civil Aviation Authority (NCAA) disclosed on Monday that Air Peace had compensated 220 passengers for various disruptions experienced in November 2024.
The announcement was made via the NCAA’s official X (formerly Twitter) account, accompanied by documents detailing the compensation process.
The documents, signed by Michael Achimugu, the Director of Public Affairs and Consumer Protection at NCAA, provided essential details, including the dates of compensation, flight numbers, routes, flight dates, passenger load, discounts offered, and the reasons for the compensations.
A review of the records revealed that the affected flights occurred between November 1 and November 30, 2024, with compensation percentages ranging from 25% to 65%, depending on the nature of the disruption.
The reasons for the compensations were varied and included operational issues, downgrades from business class, and technical problems with the airline’s aircraft. Other disruptions involved delayed…
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