Telecommunications operator, 9mobile, has described as untrue the rumors suggesting that it has shut down its operations.
The rumor follows incessant complaints by the telco’s subscribers over deteriorating service quality and their inability to port from the network to another network.
9mobile in a statement released by its management on Friday admitted that its subscribers have been facing difficulties in porting but denied putting in place any restriction.
“9mobile categorically refutes the false and misleading rumors suggesting an alleged shutdown of our operations in Nigeria.
“These claims are entirely baseless and aimed at causing unnecessary panic among our valued subscribers.
We understand that some customers have recently faced challenges, particularly with Mobile Number Portability (MNP), a service that enables seamless network switching.
“We want to clarify that 9mobile has never restricted customers from porting to other networks,” the company…
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