NAIRAMETRICS
Elon Musk’s internet company, Starlink, has suspended the subscription price increment it announced at the end of September.
Suggesting that the suspension was done in response to pressure from the Nigerian Communications Commission, which had earlier faulted the decision, Starlink said it had to suspend the increment as it is currently navigating regulatory challenges in Nigeria.
Starlink said any of its customers that had been charged the new rate would be issued credit to cover the difference.
The company, however, echoed the same sentiment of local operators on the need to increase prices to sustain the business.
In the message to its Nigerian customers, some of whom have been contemplating switching to other providers over the hike in subscription price from N38,000 to N75,000, Starlink wrote:
“We remain committed to providing high-speed internet in Nigeria, but we need regulatory support to make the improvements necessary for a better customer experience.
“Without these approvals, our ability to continue delivering service is at risk.”
Starlink had on the last day of September announced a 97% price increase for its monthly subscription from N38,000 to N75,000.
