Eko Electricity Distribution Company (EKEDC) has announced the full restoration of its vending services after a seamless migration to a new, state-of-the-art platform, designed to enhance operations and significantly improve customer experience.
Following a brief transition period, the company confirmed that the upgraded platform is now live, providing customers with greater convenience and transparency.
The new platform offers key features such as a self-service portal, where customers can view their account information, vending history, and consumption patterns.
Additionally, it introduces an enhanced complaint tracking system, allowing customers to easily monitor the status of their complaints.
The platform also ensures a smoother user experience and improved service delivery, with enhanced meter data management and a more efficient billing system.
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It further streamlines workflow…