FIJ
Ismaila Ibrahim, a Lagos-based graphics designer in his late 50s, wanted to withdraw N10,000 from a Zenith Bank Automatic Teller Machine (ATM) gallery on November 24 when his card got stuck.
Ibrahim, while sharing details of the incident, told FIJ that N307,000 was stolen from his account after the ATM seized his card.
According to Ibrahim, although he banks with the United Bank for Africa (UBA), he decided to withdraw from a nearby Zenith Bank ATM stationed in Onipanu on that fateful day in November.
FIJ learned that he made the withdrawal attempt himself, without assistance from anyone.
“N307,000 was withdrawn from my account without my consent. I was at the ATM gallery around 9:00 am. Unfortunately, after making an attempt to withdraw, I couldn’t get paid, and my ATM card was seized by the machine,” he told FIJ.
“All efforts to get the card proved abortive, and a Zenith Bank staff told me to go to my bank at UBA to request a new ATM card.”
While Ibrahim was at UBA to get a new ATM card, he got a debit alert of N307,000.
“I made a complaint about the debit alert at UBA and was informed that the transaction was done through a POS terminal using the same card that was seized by Zenith Bank’s ATM,” said Ibrahim.
