Mugger take your phone? Cash apps too easily let thieves drain accounts, DA says

Mugger take your phone? Cash apps too easily let thieves drain accounts, DA says

ARS TECHNICA

Popular apps like Venmo, Zelle, and Cash App aren’t doing enough to protect consumers from fraud that occurs when unauthorized users gain access to unlocked devices, Manhattan District Attorney Alvin Bragg warned.

“Thousands or even tens of thousands can be drained from financial accounts in a matter of seconds with just a few taps,” Bragg said in letters to app makers. “Without additional protections, customers’ financial and physical safety is being put at risk.”

According to Bragg, his office and the New York Police Department have been increasingly prosecuting crimes where phones are commandeered by bad actors to quickly steal large amounts of money through financial apps.

This can happen to unwitting victims when fraudsters ask “to use an individual’s smartphone for personal use” or to transfer funds to initiate a donation for a specific cause. Or “in the most disturbing cases,” Bragg said, “offenders have violently assaulted or drugged victims, and either compelled them to provide a password for a device or used biometric ID to open the victim’s phone before transferring money once the individual is incapacitated.”

But prosecuting crimes alone won’t solve this problem, Bragg suggested. Prevention is necessary. That’s why the DA is requesting meetings with executives managing widely used financial apps to discuss “commonsense” security measures that Bragg said can be taken to “combat this growing concern.”

Bragg appears particularly interested in Apple’s recently developed “Stolen Device Protection,” which he said is “making it harder for perpetrators to use a phone’s passcode to steal funds when the user’s phone is not at home or at work.”

Apple just rolled out “Stolen Device Protection” for iOS 17.3. On its website, Apple explained that when “Stolen Device Protection” is enabled, “some features and actions have additional security requirements when your iPhone is away from familiar locations such as home or work.”

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